Job Summary: MGA Office of Financial Aid is seeking candidates for a Federal Work Study position on the Macon Campus

Responsibilities:

• Provides administrative support to department (answering phones, scanning, copying, filing, faxing documents) as required by Financial Aid Office staff.
• Provide support to Financial Aid Office staff with communication and outreach to assigned student population.
• Assist at intake desk with student check-in and dispatch to appropriate staff members.
• Knowledgeable in Microsoft Office Suite.
• Provide one-on-one guidance to students completing various online financial aid applications and processes.
• Answers general questions related to financial aid eligibility.
• Communicates professionally on the phone, in-person, and email communication.
• Comply with the Federal Educational Rights and Privacy Act (FERPA) and secures information sensitive in nature.
• Excellent written and verbal communication skills.
• Must be customer service oriented, maintain acceptable work quality and productivity standards.
• Other duties as assigned

Application Deadline: Screening of applications will begin immediately. The position will remain posted until filled.

TO APPLY:  Applicants for all Student Worker jobs are required to have completed a FAFSA for this academic year. Interested applicants should complete an online application at: https://www.mga.edu/human-resources/jobs/applications/student-worker-application.php .  Please put what position you are applying for as “FWS - Office of Financial Aid- Macon”.

Equal Employment Opportunity: Middle Georgia State University is an equal employment, equal access, and equal educational opportunity. It is the policy of the Middle Georgia State University to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). 

For questions or more detailed information regarding this policy, please contact the Middle Georgia State University Office of Human Resources at 478.471.2010. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources. 

Other Information: Every member of the USG community is required to adhere to the USG Statement of Core Values - Integrity, Excellence, Accountability, and Respect - that form and guide the daily work of the organization.  

Middle Georgia State University is committed to four core values in what we do and represent: CORE VALUES: Stewardship - Engagement - Adaptability - Learning 

Background Check: Employment offer is contingent upon completing a background investigation including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material and, if applicable, a satisfactory credit check.