Content Owner Roles

You are the expert in your department’s web content.

Updating timely information on the most relevant pages of our departments, divisions, and offices is a shared responsibility for all university Content Owners.

Please watch the Cascade video tutorials for step-by-step instructions on how to edit, create, and maintain content. 

Here are the guidelines on how to keep content relevant on the MGA website:

  1. Review and Update Content by Deadline
  2. Send Recurring Content to MarComm
  3. System Maintenance Notices

 

1. Review and Update Content by Deadline

Starting August 2024, the Office of Marketing and Communications (MarComm) is enforcing the following content deadlines and guidelines to help mga.edu load faster and look fresh for a new generation of cross-device-savvy students.

  1. Web content that has not been updated in 3 years since the original date of its publication will be deleted.
  2. Web content that mentions a date older than 2 years as new/relevant will be edited or deleted.
  3. Web content that’s been unpublished in Cascade but not updated for 1 year since the original date of its un-publication will be deleted.
  4. If the content is not going to help students now or next year, it should be updated or deleted.

Exception: Outdated content will only remain on the website if:

  • It is part of an archive for record-keeping (ex: news archives, policies, catalogs, etc.).
  • It is part of a dataset showing a series of data organized by time (ex: Institutional Research, analytics, etc.).
  • It is part of a source citation (ex: publication, research, etc.).
  • It is the most up-to-date file (image, presentation, template, etc.) available.

 

2. Send Recurring Content to MarComm

The Recurring Required Content List contains all information required by MarComm to conduct timely and relevant promotions. Please make sure to send the following information annually to .

Content Format Details Needed Department/Office Deadline
President’s and Dean’s Lists   Excel Sheet Student names grouped by town of residence as listed in their official MGA record Office of Technology Resources As soon as the list is available after a semester ends
Students and Faculty Who Receive Academic Awards at Honors Convocation each spring Word document Student and faculty names and names of award they received Office of Academic Affairs Prior to Honors Convocation being held
Students who receive student leadership awards at Student Leadership ceremony held at the end of each spring Word document Student names and names of award they received Office of Student Affairs Prior to ceremony being held

3. System Maintenance Notices

To ensure consistent communication, please publish any maintenance information for student-facing web services used within your department/office/division on Cascade. These include but are not limited to:

  • Knight Life (Presence)
  • SWORDS/Banner
  • D2L
  • Third-party tools used by students

Here's a maintenance notice template to copy & paste to your student-facing page:

Announcement: [System name] will undergo maintenance starting [Maintenance start date and time] to [Maintenance end date and time] and will be unavailable during this time.

 

For additional assistance, please send us an email at marketing@mga.edu.
Thank you for your participation and here’s to a modernized, faster MGA website!