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I	would	want	my	security	service	to	offer	home	
                automation	- smart	locks,	thermostat,	sensors	for	

                        open	and	closed	doors	or	windows.

   Percentages  60.00%        0.00%        14.00%     48.00%      32.00%         6.00%
                50.00%  Strongly	disagree  Disagree           Strongly	agree  No	opinion
                40.00%                                 Agree
                30.00%                               Answers
                20.00%
                10.00%

                 0.00%

Figure 5. The Importance of Home Automation (OSS Survey, 2019).
Eighty percent (80%) of respondents indicated the necessity for home automation to be included
in their security system for convenience when away from the home. Temperature settings can be
adjusted when away and re-adjusted when returning home. Keeping lights on predetermined
settings are useful when going on vacations. Neighbors can gain access onto the property using
smart locks in the event of an emergency. Businesses can adjust their HVAC system remotely
during weekends, holidays, or any non-working periods.

                        Which	of	these	statements	 best	reflects	your	
                                     current	 security	 interests?

   Need	residential	security	service                 44.00%   44.00%

   Need	commercial	security	service                           8.00% 4.00%

   Need	both	residential	and	
   commercial	security	service
   Don't	need	residential	or	
   commercial	security	service

Figure 6. The Need for Security Service (OSS Survey, 2019).

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